Terms of Service

Last Updated: [DATE]

1. Acceptance of Terms

By accessing or using Memorial Melody's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Memorial Melody creates personalized memorial songs based on information and memories you provide about your loved one. Our services include custom songwriting and composition, professional music production, digital delivery of completed memorial songs, and customer support throughout the process.

3. Order Process and Payment

All orders must be placed through our website or by contacting us directly. Orders are considered accepted when we send you an order confirmation, and we reserve the right to refuse service at our discretion. Payment is required before work begins on your memorial song, and all prices are in USD unless otherwise stated. We accept major credit cards and other payment methods as specified on our website.

If you are not satisfied with your memorial song, please contact us within 7 days of delivery. We will work with you to make revisions or provide a full refund. Refunds will be processed within 5-10 business days of your request.

4. Content and Information You Provide

You must provide accurate information about your loved one and warrant that you have the right to share the stories and information provided. You are responsible for the truthfulness of all content submitted to us. We will only use your information to create your memorial song and will not share your personal stories or information with third parties. Please see our Privacy Policy for detailed information about our handling practices.

5. Intellectual Property

Upon full payment, you own the completed memorial song and may use it for personal, non-commercial purposes. You may share the song with family and friends as you see fit. Memorial Melody retains rights to our songwriting process and methodology. While we may create portfolio examples for marketing purposes, we will only use fictional names and stories, never your actual stories or personal information.

6. Delivery and Timeline

Memorial songs are typically delivered within 24 hours of receiving your story submission. Delivery times may vary during peak periods or holidays, and we will notify you if any delays are expected. Same-day delivery is available for urgent requests, though additional fees may apply for rush services and such orders are subject to availability.

7. Limitation of Liability

Memorial Melody's liability is limited to the amount you paid for services. We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our services.

8. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated date, and continued use of our services constitutes acceptance of the modified terms.

9. Contact Information

For questions about these terms, contact us at [email protected] or call (000) 000-0000.

Reach Out:

(480)-522-9454

[email protected]

[email protected]

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